The companies you knew as Couplers Industries Australia and Swan Valves are now known as OzLinc
Over the past few months we’ve been preparing for a change that is part of our strategy to respond to your needs more effectively than ever before.
Couplers and Swan has been a trusted provider of pipe, fittings, flanges, valves and hosing to the resources, infrastructure and marine industries since 1990. From today, that tradition will be carried on under the new name of OzLinc.
Why the change? Simply put, the name OzLinc Industries is better aligned with our aspirations as a company. “Oz” represents our national footprint and will become even more relevant as we look to expand our operations beyond WA and QLD. And “Linc” signifies the valued professional connections we have with our clients, which we respect as the cornerstone of our business.
We’ve changed our name but I assure you, initially, that’s the only change you’ll notice. We’re maintaining the same product range at the same prices, including Australia’s largest range of 316 stainless steel fittings and JIS marine valves. Out account details remain unchanged as have our telephone numbers. Our in-house technicians will still supply and fit hydraulic, fire and industrial hose. You’ll be served by the same experienced sales team and we’ll still offer same day delivery on parts.
Yet we are undertaking some significant changes that we expect will improve our ability to respond to your needs over time. For example:
- We’re investing in new systems, such as equipping all couriers with track and trace delivery capability and embarking on a company-wide process to gain ISO 9001 Quality Accreditation
- We’re investing in new equipment to enable us to manufacture a greater range of composite hose assemblies incorporating class-leading fittings
- We’re continually expanding our product range, by responding to customer needs and providing the most reliable supply source in the industry.
- All Eastern States customers will be serviced by our Brisbane team led by Brisbane Manager, Sean Brown.
As Couplers and Swan, we worked hard to meet your needs when it came to pipe, fittings, flanges, valves and hosing. As OzLinc, we’ll be doing nothing less, in addition to making improvements in the background so we can remain a trusted supplier for years to come. Over the next few weeks our sales staff will be in touch to answer any of your questions regarding this positive change in the development of our business.
We look forward to continuing our strong relationship with your organisation going forward.